GTM Launch · OCBC

MyOwn Account

Singapore's first digital bank account built for kids aged 7–15. I owned the go-to-market roadmap that took it from a regulatory grey area to the bank's fastest-growing product, with 80,000+ accounts opened in the first 6 months.

OCBC · Global Consumer Financial Services · Launched Oct 2024 Product page →
OCBC MyOwn Account app screen, showing the welcome message, PayNow/Scan & Pay/Deals quick actions, and account balance

The Product

MyOwn Account is a full bank account with a debit card, for kids aged 7 to 15. Inside the OCBC Digital app, the child gets their own simplified version of digital banking where they can check their balance and transactions independently, while the parent gets a linked view with real-time visibility, spend limits, and override control.

There was a gap in our product lineup, and here's what it looked like:

Before MyOwn Account
MightySavers · ages 0–12
Joint account with parent, no debit card
Ages 13–15
No product built for this age
FRANK · ages 16–25
First own debit card & account
After MyOwn Account
MightySavers · ages 0–12
Joint account with parent, no debit card
MyOwn Account · ages 7–15
Own account, own card, parent-supervised
FRANK · ages 16–25
First own debit card & account
Why this gap mattered: CDA/Baby Bonus accounts only cover specific expenses, and MightySavers stops short of a debit card. Kids aged 13–15 were increasingly out with friends in a cashless retail world, with nothing built for them until FRANK at 16.

Why Now

Gen Alpha kids are already going digital-first with money, whether or not any bank builds for them.

82% of APAC parents wish more educational tools existed to teach their kids about money (Mastercard, 2025)
98% cashless payment adoption in Singapore, contactless the most-used method (Visa Consumer Payment Attitudes Study)
72% of APAC parents expect their child may never carry cash or own a physical wallet (Mastercard, 2025)

Most of these kids were already paying digitally, usually with a parent's card or account handed over. MyOwn Account just gives them their own account and card instead, with the visibility and limits so that they can take ownership of their finances without the risk of losing oversight.

Competitive Landscape

There was a blue ocean opportunity here. Here is a benchmark against the strongest youth banking products both locally and among the best in market internationally.

Feature MyOwn Account
OCBC (ours)
Junior Savers
UOB, Singapore
First$aver
Standard Chartered, Singapore
Smart Buddy
POSB/DBS, Singapore
Mini
Kakao Bank, South Korea
Kids & Teens
Revolut, UK/EU
Account is in the child's own name 4 5
A real bank deposit account (not prepaid/wearable) 3 4 5
Debit card, widely accepted (Visa/Mastercard, in-store & online) 1 2 3 4
Parent controls: spend limits, real-time alerts & freeze 1 2 4
Dedicated financial literacy content 3 4 5
Feature checks 5 / 5 1 / 5 3 / 5 1 / 5 2 / 5 2 / 5

Kakao Bank's Mini card comes closest of everything we looked at in age band and in being held in the child's own name, but it's a domestic-only prepaid card, not a deposit account. Revolut's card is well-accepted and available immediately, but by Revolut's own description it's a prepaid card against the parent's account, not a deposit account the child holds in their own name. The prepaid-card fintechs (Greenlight, GoHenry) show the same pattern again. We didn't find another example, anywhere we checked, of a licensed bank giving a 7-year-old a deposit account in their own name, with a fully-accepted debit card, matching parental controls, and dedicated literacy content, inside the same app as the parent.

Customer Journey

Not the marketing funnel — the actual moment the product has to work in. Two profiles share that moment, each with a different job to be done.

Profile 1

The Child

Primary School Student

About
10 years old Singapore No card of their own yet
Personality
Independent-minded Social Impulsive

Spends under Mum's watch today — she hands over her supplementary card for snacks, arcade credit, or bus top-ups, and can see it all afterwards. He's allowed to spend, just never with anything that feels like it's actually his.

Goals

  • Feel like the money he's spending is his, even with Mum keeping an eye on it
  • Save up toward something of his own, not just spend what's handed to him
  • Have his own version of "grown-up" money, not a borrowed card

Pain Points

  • Every purchase is really Mum's transaction, not his
  • No way to see or track what he's spent or saved himself
  • Nothing that feels like it belongs to him, even though he's the one using it

“It's still Mum's money. Not really mine, even when I'm the one spending it.”

Profile 2

The Parent

Parent & Guardian

About
39 years old Working parent Decision-maker on kids' spending
Personality
Protective Practical Cautious with new products

The parent whose sign-off any new account for their child would need. Singapore is a conservative market on money and parenting — giving a child money of their own raises real questions for parents and regulators alike, not just a focus-group exercise.

Goals

  • Oversight without becoming the approval bottleneck for every purchase
  • A way to teach real budgeting before ever handing over an unrestrained card
  • The ability to shut everything down instantly if something looks wrong

Pain Points

  • Without cash in hand, unsure how their child will actually learn to budget
  • Worried about scams the first time their kid pays online alone
  • No suitable product existed for this age — a joint account or nothing

“Without cash in hand, how will my child actually learn to budget?”

Before Paying
Paying & After
Hungry After Class
How to Pay?
At the Counter
Does Mum Know?
Card Handed Back
Objectives Child
Land on a place to eat before the group heads home
Pay the way his friends do, like it's just his own money
Not draw attention to whose card it is
Not be the one who has to bring it up later
Get home without it turning into a whole conversation
Actions Child
Group decides to grab a bite before splitting up
Taps Mum's card like usual, hopes it's fine
Pays with Mum's card, same as always
Doesn't think twice about it, keeps eating
Hands the card back, says nothing
Actions Parent
Not aware any of this is happening — at work or at home, with no notification and no visibility
Nothing pings her phone either way, whether or not she'd want to know
Might spot it on a statement days later, if she looks closely at all
Pain Level Child
🙂 😕 😳 😨 😌
Mood Child
Casual: nothing's gone wrong yet, so the plan still feels simple
Uneasy — it's Mum's card again, not something that's really theirs
Self-conscious, because paying with someone else's name on it feels like it could get questioned
Uncertain. No way to know if Mum even noticed — nothing pings either way
Quietly relieved it went fine, though it never really felt like theirs to spend
Mood Parent
Unaware — nothing has reached her yet, so there's nothing to react to
Still unaware, though this is the exact moment she'd want a signal
Retroactively uneasy: no idea what was bought, when, or how often this happens
Pain Points Child
No card product exists yet for this age band
Even school-linked payment tools only work inside the gate — no help two blocks away, and it still wouldn't be a card in his own name
Where a card does exist, it's often limited-network only, not guaranteed to work at a cashless-only stall — and it's still someone else's card
Joint accounts and shared cards surface this on a statement later, not the moment it happens
No transaction record tied to the child, so nothing to build financial habits from
Pain Points Parent
No real-time visibility into her child's spending as it happens
No safety net if something goes wrong in the moment — a lost card, a scam, a mistake
Only ever sees the full picture after the fact, if at all
Opportunity for OCBC
Give the child their own card from day one, independent of any age gate
Make sure the card works anywhere Visa does, not just inside school
Guarantee full network acceptance so the tap works the first time
Send a real-time notification the moment the transaction lands
Tie it back to a savings goal, reinforcing the literacy content
The moment that matters: the instant a kid needs to pay independently, outside school and away from a parent. None of the products we benchmarked were built for that.

Positioning & the Big Idea

Early on, the value proposition was pitched to PR agencies around three pillars: the debit card itself, the framing of financial independence, and the parental controls that made it safe enough for a 7-year-old. That's the one-pager below — an early cut of the CVP, before the positioning tightened into what shipped.

Early OCBC MyOwn Account one-pager sent to PR agencies, showing the debit card, financial independence, and parental controls pillars

Early CVP one-pager, as pitched to PR agencies pre-launch

The core idea that ended up shipping was simpler: instead of a sub-card tucked inside a parent's account, give the child their own version of the real OCBC Digital app, same brand, just kid-appropriate, with the guardrails visible instead of hidden. That let us position it as teaching kids what a real bank relationship looks like, rather than just handing them spending power.

The tagline moved the same way: from an early, more aspirational direction, "Unlock your child's financial superpowers," to what's live today, "Help your child get smarter about money."

Disney pulled double duty here. Kids needed a reason to actually want the account, and parents needed reassurance that "fun" wasn't code for "shallow." So instead of just lending their characters to card designs, Ralph & Vanellope became the actual vehicle for the literacy content: comics and activity sheets that went out in-app and to 110 secondary schools.

GTM Channel Mix

A multi-channel launch weighted to reach parents (the decision-maker) and kids (the end user) at once.

MyOwn Account Launch
Flagship Partnership

Disney, 5-yr collab

Card designs, pins & the Ralph & Vanellope literacy comics.

Launch Event & PR

Wisma Atria, 20 Oct 2024

Minister of State, Group CEO & Disney meet-and-greets.

Always-On & Trendjacking

Meta & Google

Straits Times digital, timed to PSLE results & Sec 1 orientation.

In-App & Referral

Native placements, MGM

Staff referral & member-get-member for the first wave.

KOL & UGC

Kid-age KOLs

Real family usage content, not straight product ads.

Out-of-Home

Bus shelters & mall screens

Neighbourhood reach in family-dense areas.

Flagship Partnership

Disney, 5-yr collab

Card designs, pins & the Ralph & Vanellope literacy comics.

Launch Event & PR

Wisma Atria, 20 Oct 2024

Minister of State, Group CEO & Disney meet-and-greets.

Always-On & Trendjacking

Meta & Google

Straits Times digital, timed to PSLE results & Sec 1 orientation.

In-App & Referral

Native placements, MGM

Staff referral & member-get-member for the first wave.

KOL & UGC

Kid-age KOLs

Real family usage content, not straight product ads.

Out-of-Home

Bus shelters & mall screens

Neighbourhood reach in family-dense areas.

Channels Mapped to the Funnel

Why each channel sat where it did, from first impression to repeat use.

Awareness
Out-of-Home · Flagship Partnership · Launch Event & PR

Broad reach in family-dense neighbourhoods, plus earned media from the launch event, to get in front of parents before they're actively looking.

Consideration
Always-On Performance & Trendjacking · KOL & UGC

Performance content and real family usage videos for parents actively weighing this against MightySavers and FRANK.

Sign-Up
In-App & Referral

Account opening stays inside the OCBC Digital app parents already trust, so it's the easiest path to signing up.

Retention
Member-Get-Member · In-App Literacy Content

Referral incentives and ongoing literacy content keep existing customers engaged and turn them into the next wave's word of mouth.

Launch Roadmap

Pre-launch
Teaser content, PR outreach, and warm outreach to existing customers with kids in range. Pre-registration opened 3 Sep 2024.
Soft launch — 15 Oct 2024
Account opening enabled in-app for existing customers, ahead of the public event.
Official launch — 20 Oct 2024
Launch event at Wisma Atria: Ms Sun Xueling, Group CEO Helen Wong, Disney meet-and-greets, full paid and earned media push.
Post-launch
CVP refinement, MGM pushes, and trendjacking moments (PSLE results day, Sec 1 orientation) timed to parents' next stage of independence.

Marketing Materials

The creative behind the roadmap above: Disney financial-literacy content, PR and tactical creative, and the social/video assets that ran across the channel mix.

Campaign & PR Assets

Tactical creative like the Savings Challenge kept "build the habit" going post-launch, and the launch videos ran across OCBC's own social channels.

Your Child's Savings Challenge creative: OCBC matches S$10 for every extra S$10 the child saves each month

Savings Challenge — a S$10-for-S$10 match, a tactical push to build the saving habit

Disney Financial Literacy Program

The Ralph & Vanellope comics and activity sheets, distributed in-app and to 110 secondary schools, framed here as they'd appear in a social carousel.

ocbc.myownaccount
💬
ocbc.myownaccount Build your child's money confidence with Ralph & Vanellope, comics, activity sheets, and a beginner's glossary on saving, spending, and staying safe online.

Shown in a mock Instagram frame for easy browsing, click the dots to flip through.

Zootopia-themed literacy content, Instagram →

My Role

What I Owned

  • End-to-end GTM roadmap for the launch, from pre-launch through post-launch iteration
  • Channel strategy and budget allocation across the full multi-channel mix
  • Direction of marketing assets across channels, adapted to be native to each platform rather than one asset reused everywhere
  • Positioning and campaign narrative, including the trendjacking calendar

Cross-Functional Partners

  • CX, Product & Engineering: ran customer labs together to refine the app flow and a secure, smooth parent-and-child onboarding flow
  • Data & Compliance, for sizing the opportunity and understanding financial behaviour patterns among existing customers with kids in the target age range
  • Creative teams & agencies, who handled platform-native asset production
  • Disney partnership team, covering card designs, literacy content, and event experience

Results

80,000+ New customers within the first 6 months, making it the bank's fastest-growing segment

Recognition

The secure, parent-and-child onboarding flow that came out of those customer labs went on to win two industry awards in 2025.

The Digital Banker

Best Savings Account (Minors), 2025

Qorus & Infosys Finacle

Banking Innovation Award, 2025

Constraints We Navigated

This is a live, regulated product at a licensed bank, so every guardrail (spend limits, the parent-and-child dual view, Money Lock, Kill Switch) had to clear compliance and risk review before a single card could ship. That shaped the launch timeline as much as any creative decision did.

Behind the Scenes

A few moments from the launch and the win that followed.

An Epic Savings Adventure in-store activation for OCBC MyOwn Account, featuring an Iron Man display

In-store activation for the launch

Team photo with Disney characters at an OCBC MyOwn Account event

With the Disney partnership team on launch day

Team holding trophies at the 2025 Marketing Excellence Awards

Accepting the Marketing Excellence Award, 2025

Footnotes

  • 1 UOB Junior Savers: the card is a PLUS/NETS ATM and EFTPOS card only, issued from age 15 with a signature update required at a branch, so it's not a full Visa/Mastercard debit card for general in-store or online purchases. UOB TMRW does offer balance and unusual-transaction alerts, but a Junior Savers-specific freeze/lock feature wasn't confirmed.
  • 2 Standard Chartered First$aver: a proper Visa/Mastercard debit card, but only issued from age 13, with cashback capped at S$60/month. This one also came after us: the earliest indexed version of its product page dates to Nov 2024, about a month after our Oct 2024 launch. Parent controls rely on Money Lock, a general Standard Chartered anti-scam feature rather than something built specifically for this account, plus a low default S$100/day spend limit.
  • 3 POSB Smart Buddy: a tap-to-pay wearable linked to a parent's POSB account, accepted only at participating school canteens and merchants, not a standalone deposit account, debit card, or general payment network. Its Savings Goals feature builds a saving habit, but isn't a structured literacy curriculum.
  • 4 Kakao Bank Mini: a prepaid card (not a deposit account) issued in the child's own name from age 7, with guardian consent required under 14. Closest in age band to MyOwn Account of anything we found. It's domestic-only: it explicitly can't be used at merchants billing in foreign currency, so no overseas or general online (non-Korean) acceptance. Real-time parental monitoring is confirmed; whether locking the card is parent- or child-initiated wasn't clear from available sources. Its "savings pots" are a naming/gamification feature, not educational content.
  • 5 Revolut Kids & Teens (ages 6–17): Revolut's own marketing describes it as a prepaid card tied to the parent's Revolut account, not a separate deposit account in the child's name. Its financial-education material is parent-facing blog content, not built into the child's own app experience.